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Legal Document

Cookie Policy

Last Updated: 22 April 2026. This document explains how the Cryptiva platform uses cookies and similar tracking technologies, and what choices you have.

Cookies are small text files placed on your device when you visit a website. They serve a variety of functions, from keeping you logged in to helping us understand how the platform is being used. This Cookie Policy explains what we use, why, and how you can control it.

What Are Cookies and How Do They Work?

When you visit cryptiva.co.com, our web server may instruct your browser to store a small file on your device. This file, called a cookie, contains a small amount of data that can be read by our server on subsequent visits. Cookies can be "session cookies" that expire when you close your browser, or "persistent cookies" that remain on your device for a defined period.

Similar technologies include local storage, session storage, and pixel tags. These function differently from cookies but serve comparable purposes. References to "cookies" in this policy include these similar technologies where context permits.

Strictly Necessary Cookies

These cookies are required for the Platform to function. They cannot be disabled. Without them, core features such as account login, session security, and transaction processing would not work.

Examples of strictly necessary cookies we use include session authentication tokens that keep you logged in during a browser session, CSRF protection tokens that prevent cross-site request forgery attacks, and cookie consent preference records that store your choices so we do not ask repeatedly. These cookies do not collect personal information beyond what is necessary for their security function.

Functional Cookies

Functional cookies remember your preferences and settings to provide a more consistent experience. They are not strictly required but improve usability. Examples include language preference settings, display preferences, and form data that persists across page loads to prevent data loss during multi-step processes.

You may disable functional cookies through the cookie settings panel on this site. Doing so may affect the usability of certain platform features but will not prevent you from accessing core services.

Analytics Cookies

Analytics cookies help us understand how visitors use the Platform. This information is used in aggregate form to identify pages that are difficult to navigate, understand which features are used most frequently, and improve the overall platform experience.

Analytics data is not used to identify individual users and is not shared with advertising networks. You may opt out of analytics cookies using the settings panel below or by visiting our cookie consent interface. Opting out will not affect your ability to use the Platform.

Security-Related Cookies

As a regulated financial services platform, we use cookies that support our security monitoring obligations. These include cookies that help detect unusual access patterns, verify device consistency across sessions, and support our fraud prevention systems. These cookies are part of our institutional-grade security infrastructure and are treated as operationally necessary for a regulated platform of this type.

Third-Party Cookies

We use a limited number of third-party services that may set their own cookies. These include identity verification service providers and security screening tools. We do not use third-party advertising networks or behavioral tracking services. Third-party service providers are contractually required to handle cookie data only for the purposes for which they were engaged and in compliance with applicable law.

How Long Do Cookies Last?

Cookie duration varies by type. Session cookies expire when you close your browser. Persistent cookies have defined expiration periods: authentication-related cookies typically expire after 30 days of inactivity, analytics cookies after 12 months, and preference cookies after 12 months. Your consent record is stored for 12 months, after which we may ask for your preferences again.

How Can You Control Cookies?

You have several options for managing cookies on the Cryptiva platform:

Cookie Consent Panel: When you first visit the Platform, a consent panel appears at the bottom of the screen. You can accept all cookies or access settings to configure your preferences by category. Your choices are stored and respected on subsequent visits.

Browser Settings: Most browsers allow you to view, delete, and block cookies through their settings menus. Blocking all cookies will prevent the Platform from functioning correctly. Refer to your browser's help documentation for specific instructions.

Opt-Out Tools: For analytics services, you may use opt-out tools provided by the analytics provider in addition to our platform-level controls.

Cookies and Regulatory Compliance

As a Money Services Business subject to federal oversight, some of our cookie-based data collection serves compliance functions. Session logs, access records, and device identifiers collected through cookies may be retained as part of our record-keeping obligations under the Bank Secrecy Act. This data is handled in accordance with our Privacy Policy.

Updates to This Cookie Policy

We may update this Cookie Policy when we add or remove cookies, when regulatory requirements change, or when our service providers change. The "Last Updated" date at the top of this document reflects the most recent revision. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

Contact Us About Cookies

Questions about our use of cookies or this policy may be directed to DIRE MONEY TRANSMITTER LLC at support@cryptiva.co.com or by phone at +1 (817) 303-4653. Our mailing address is 2900 W Pioneer Pkwy, Dalworthington Gardens, TX 76013.

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Cryptiva is a compliant cryptocurrency trading platform and software wallet solution operated by DIRE MONEY TRANSMITTER LLC.

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DIRE MONEY TRANSMITTER LLC is registered with FinCEN as a Money Services Business. Cryptocurrency products involve risk including possible loss of principal. Not FDIC insured. This is not investment advice. Services not available in all states.

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2900 W Pioneer Pkwy, Dalworthington Gardens, TX 76013

+1 (817) 303-4653

support@cryptiva.co.com

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